Cookie Policy
| Platform | Trainr mobile application, website and related services |
| Website | https://trainr.fit/ |
| Company | Trainr |
| Effective Date | 23/06/2026 |
| Last Updated | 24/06/2026 |
| Status | Comprehensive working draft – must be reviewed by UAE-qualified legal counsel before publication. |
1. Introduction
This Cookie Policy explains how Trainr uses cookies and similar technologies on the Trainr website, mobile application, emails, ads and related online services. It should be read together with the Privacy Policy.
For simplicity, this policy uses the term “cookies” to include cookies, mobile SDKs, pixels, tags, local storage, device identifiers, beacons and similar technologies.
2. What cookies are
Cookies are small files or identifiers stored on your browser, device or app environment. They help websites and apps recognize devices, remember preferences, secure sessions, measure performance, personalize content and support advertising or analytics.
3. Types of cookies Trainr may use
| Category | Purpose | Examples | Consent Approach |
|---|---|---|---|
| Strictly necessary | Required for login, security, checkout, session management, consent storage and core app functionality. | Authentication tokens, fraud prevention, load balancing, payment session identifiers. | Generally cannot be disabled through Trainr because the Platform may not work without them. |
| Functional | Remember preferences and improve usability. | Language, region, saved settings, feature preferences. | May be managed through settings where available. |
| Analytics and performance | Understand how users interact with the Platform, identify bugs and improve features. | Page views, clicks, app events, crash logs, usage statistics. | Consent may be requested where required by law. |
| Personalization | Customize content, recommendations, Trainer suggestions and user experience. | Suggested Trainers, saved goals, challenge recommendations. | Consent or settings may apply depending on data used. |
| Advertising and marketing | Measure campaigns, limit ad frequency, attribute referrals and deliver relevant advertising. | Pixels, campaign tags, ad identifiers, referral source. | Consent and opt-out choices may apply where required. |
| Third-party integration | Enable embedded content, maps, payment tools, wearables, social login or app-store functionality. | Payment SDKs, map SDKs, social media buttons, health platform connections. | Governed by both Trainr choices and third-party settings. |
4. Why Trainr uses cookies
- To keep you logged in and maintain secure sessions.
- To process bookings, checkouts, payments and subscriptions.
- To remember preferences and consent choices.
- To detect fraud, abuse, bots and security threats.
- To analyze app and website performance and fix bugs.
- To understand which features are used and improve user experience.
- To personalize content, recommendations and community experiences.
- To measure marketing campaigns, referrals and advertising effectiveness.
5. Third-party cookies and SDKs
Some cookies and SDKs are set by third parties that provide services to Trainr, such as payment processors, analytics providers, crash reporting tools, hosting providers, customer support tools, advertising networks, app stores, maps, wearable platforms or social media platforms.
Third parties may process data according to their own policies. Trainr does not control all third-party technologies, but it aims to use reputable providers and appropriate contractual safeguards where required.
6. Managing cookie choices
- Website banner or preference center: where available, use the cookie banner or settings panel to accept, reject or customize non-essential cookies.
- Browser settings: most browsers allow you to block or delete cookies. Blocking cookies may affect login, checkout or functionality.
- Mobile device settings: you can manage advertising identifiers, app tracking permissions, push notifications and permissions through iOS or Android settings.
- App settings: where available, Trainr may provide privacy, notification, wearable and marketing controls inside the app.
- Third-party opt-outs: some analytics and advertising providers offer their own opt-out tools.
7. Consequences of disabling cookies
If you disable or reject cookies, some parts of the Platform may not function correctly. Login, saved preferences, payments, subscriptions, security checks, videos, maps, wearables, personalization or support features may be limited or unavailable.
8. Cookie retention
Cookies may be session cookies, which expire when you close the browser or app session, or persistent cookies, which remain for a set period unless deleted. The duration depends on the cookie purpose, provider and settings. Trainr should maintain an internal cookie register listing cookie names, providers, purposes and retention periods before final publication.
9. Updates to this Cookie Policy
Trainr may update this Cookie Policy when technologies, providers, laws or Platform features change. The Last Updated date will show when changes were made. Continued use of the Platform after changes take effect means you acknowledge the updated policy, subject to any consent requirements under applicable law.
10. Contact
Contact details
- Email: Trainr.mr@gmail.com
- Website: https://trainr.fit/
- Address: Dubai, United Arab Emirates
- Phone: 0504766696